Refund Policy

When you buy from Pop Olive Art, all prints are made to order from The Print Space, who then dropships direct to you, the customer. As they are made to order, Pop Olive Art cannot offer refunds unless they arrive damaged, or is the wrong item or there is a significant delay. (Postage delays which could be considered normal, or delays due to items being held up in customs will not be refunded.)

Damages and issues

In the unlikely event your item arrives defective, damaged or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right.

We have a 20-day refund policy, which means you have 20 days after receiving your item to request a refund.

To be eligible for a refund, please send clear photos of the item showing the damage or if it is wrong item. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@popoliveart.com.
If your return is accepted, we’ll send you instructions on what to do next.

You can always contact us for any refund question at info@popoliveart.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your photos, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@popoliveart.com.

Art was where I could be myself

Growing up, I became very good at reading the room, keeping the peace and fitting in. Art was different. It was one of the few places where I felt free to express myself without worrying about what other people thought. It was colourful, playful and full of possibility—a space where I could simply be me.

Learning to fit in

As I got older, I carried many of those habits with me. I learned to work hard, meet expectations and keep everyone happy. Along the way, I built a creative career as an illustrator, author and later a psychotherapist. From the outside, many things looked successful. But slowly, I found myself becoming disconnected from parts of who I was.

When coping stopped working

By my early fifties, after years of juggling multiple roles and responsibilities, something had to change. The ways I had learned to cope and adapt were no longer working. I felt overwhelmed, heartbroken and increasingly disconnected from myself. I could no longer ignore the gap between the life I was living and the life I wanted to create.

Finding myself through art again

I returned to art, not with a plan for a business, but because I needed a way back to myself. Through colour, creativity and playfulness, I began reconnecting with parts of myself I had spent years quietening: my boldness, humour, curiosity, sparkle and voice.

Catherine Vāse Art

Today, I create colourful, emotionally expressive artwork inspired by that journey. My work celebrates individuality, self-expression and what happens when we stop trying to fit in and start becoming more fully ourselves.

An invitation

If you've ever felt pressure to fit in, stay small or become who others expected you to be, I hope my work reminds you of something important:

You don't need to shrink yourself to belong.

You are already enough.

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